Pro Bono Case Study: Preserving Critical Mobile Evidence
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Overview
Ethical eDiscovery and S2 | DATA collaborated on a pro bono matter to help an individual securely preserve mobile phone data for potential legal use. This case demonstrates that preserving evidence does not have to come at the expense of privacy, dignity, or peace of mind. With the right approach individuals can protect their legal interests while remaining in control of their personal information.
Context
An individual required urgent forensic preservation of mobile phone data, including iMessage communications relating to potential gender-based violence (such as emotional or coercive control). They were navigating a highly personal and difficult situation and needed a way to collect evidence that ensured integrity, confidentiality, and future usability, without feeling exposed or losing control of their private information.
Approach
A collaborative, privacy-first process was designed to balance evidential standards with the individual’s wellbeing. Using S2 | DATA’s forensic extraction tools, the team conducted a targeted collection focused solely on the relevant iMessage conversation. Key elements included:
Forensic acquisition using industry standard methods to preserve data integrity
Privacy-first handling, with message content reviewed only by the individual
Targeted extraction to limit access to unrelated personal content
Clear documentation to support future evidentiary use
The workflow ensured the relevant conversation was securely extracted without unnecessary intrusion, prioritising both accuracy and peace of mind.
Outcome
The result was a 1,500+ page PDF of the message thread, preserving timestamps and key metadata. Following confirmation of accuracy:
All working data was securely wiped
The individual retained sole control of the evidence
This enabled them to:
Maintain a reliable evidentiary record for potential legal or protective use
Avoid more invasive processes, such as surrendering their device
Protect their privacy
Human Impact
This case highlights that evidentiary processes do not have to be intimidating or intrusive. Technology was only part of the solution. Just as important was creating a process that gave the individual confidence, control, and assurance during a stressful period. The goal was not simply to preserve evidence, but to do so in a way that respected their privacy and reduced unnecessary anxiety.
Key Takeaways
Specialist support is available to help protect legal rights.
Forensic evidence collection can be conducted safely and privately.
People facing difficult circumstances deserve both technical
excellence and compassionate support.
Collaboration enables meaningful impact.
Testimonial
“This service really helped me at a time when I needed to extract a record of iMessage data without involving the police, which I felt reluctant to do for a number of reasons. Thank you to the team for treating me with kindness and professionalism throughout, and for offering a process that was as non-invasive as possible, it has been much appreciated.”